No NPI was Compromised in the Making of this Anecdote

Information is power, especially in today’s information driven society. Some individuals are willing to break the law in order to access information. Hackers are constantly trying to penetrate cyber security systems. A few recent notable hacks include attacks on the DNC, Bitfinex, and Yahoo. In a world where it seems no digital data is safe, individuals are understandably concerned about the security of their financial information, as well as other private information.

The Gramm-Leach-Bliley Act of 1999 mandates how financial institutions must handle Nonpublic Personal Information (NPI) in order to protect consumers. NPI is defined by the OCC as data that financial institutions could not “reasonably expect to obtain from a public source” (May, 2000). All financial institutions are mandated to protect NPI, a task that is getting increasingly difficult as technology and hackers become more advanced. Most offices have faced attacks on their cyber security. Our office is no exception.

Last week, there were several failed log in attempts to our server from multiple users, alerting our technology support team to a potential threat. Once notified, we immediately took measures to thwart any further hacking attempts.

CHANGE PASSWORDS IMMEDIATELY was the heading on the company-wide email sent moments later. Within minutes, all employee passwords were changed, fulfilling one of the most important objectives of our company; to protect all non-public personal information (NPI) from unauthorized parties.

Protecting our customer’s information is a top priority at Two Rivers Title. Understanding the security risks we face in our business and staying prepared is critical. If you’d like to discuss this further, feel free to call me at 732-747-3615 or email me at [email protected]